Join the RMDA AI Workshop Series – Session 3: AI Inbox & Message Routing Agents on Thursday, October 23, 2025 at 3 PM ET.
This interactive session will explore how delivery service providers (DSPs), restaurant delivery services (RDSs), and catering operators can use AI inbox management and routing tools to streamline communication, reduce missed messages, and improve customer response times. You’ll learn how AI agents can automatically sort, prioritize, and route emails, chats, and service requests so your team can focus on solving problems faster and keeping customers happy.
RMDA AI Workshop Series - Session 3
October 23rd, 2025 at 3 PM EST
Topic: AI Inbox & Message Routing Agents
Instructor: TerDawn DeBoe – AI Educator & Implementation Specialist
About The RMDA AI Workshop Series
The RMDA AI Workshop Series is a 6-part educational program designed to help delivery businesses harness the power of artificial intelligence to streamline operations, cut costs, and drive growth. Each interactive session focuses on practical, real-world applications of AI — from recruiting and onboarding drivers to tracking performance analytics, automating inboxes, and simplifying bookkeeping.
📅 Schedule (all sessions at 3 PM ET):
Intro Session – August 21
Session 1: Recruiting & Onboarding New Drivers – August 28
Session 2: Driver Performance Analytics – September 25
Session 3: AI Inbox & Message Routing Agents – October 23
Session 4: Bookkeeping & Accounting AI – November 20
Session 5: Topic TBD – December 18
💡 All sessions are recorded and available to registrants. The series is open to the public for $299, with a limited number of free seats available for RMDA members. Interested in signing-up? Register for the series here.
Not an RMDA Member? Join as an Introductory Member for $100!
About the Instructor
TerDawn DeBoe is a business strategist, AI educator, and founder of Authority Pipeline AI, where she helps organizations build AI-ready workforces through conscious leadership and practical implementation. Featured in Forbes, Yahoo, and MSN, TerDawn specializes in bridging technical AI tools with the human-centered strategies that drive lasting results.
She has trained executives at the Council of Smaller Enterprises, the Women’s Business Center, and spoken at major conferences including Social Media Marketing World. Her work focuses on helping businesses adopt AI in ways that enhance — not replace — the human touch that defines exceptional customer experiences.
In the RMDA AI Workshop Series, TerDawn brings her expertise directly to the restaurant and delivery industry, providing actionable frameworks and strategies members can apply immediately to improve performance and profitability.